Cookie Policy
Last updated: June 2026
1. What cookies are
Cookies are small text files a website stores on your device. They let a site remember who you are between pages and visits — for example, keeping you signed in — and help us understand how the site is used. This policy covers our website and web application, and it sits alongside our Privacy Policy.
2. Essential cookies
These keep the service working and cannot be switched off. They sign you in and keep your session secure, remember your tenant, protect against fraud and cross-site request forgery, and balance load across our servers. Without them, pages you have asked for simply would not work, so we do not ask for consent to set them.
3. Preference cookies
These remember choices you make so the site feels less repetitive — your language, whether a banner has been dismissed, and small interface preferences. They are not required to run the service, and losing them only means the site forgets a setting or two.
4. Analytics cookies
We use privacy-respecting analytics to see which pages are useful and where people get stuck, so we can improve the product. This data is aggregated and de-identified — we are looking at patterns, not people. We do not sell it and we do not use it to build advertising profiles.
5. No advertising trackers
We do not run third-party advertising or social-media tracking cookies on our marketing site. We would rather earn your trust than follow you around the web.
6. Controlling cookies
You can accept or decline non-essential cookies when you first visit, and change your mind at any time from our cookie settings. You can also block or delete cookies in your browser settings — every major browser lets you do this — though blocking essential cookies will stop parts of the application from working.
7. Changes & contact
We may update this policy as the product evolves; the date above shows when it last changed. Questions about cookies or your data? Email info@hotelciti.co.uk.